Changes in Procedure for Papers Filed at the Customer
Service Window
The United States Patent and Trademark Office (USPTO) is changing
procedures for the filing of papers at the Customer Service Window (also
known as the Attorneys' Window) located in Room 1B03 of Crystal Plaza
Building 2, Arlington, Virginia, 22202. The USPTO currently provides
walk-up, personalized service to firms and individuals who are filing
documents with the USPTO from 8:30 am until 12:00 midnight on Monday
through Friday (except holidays), which includes stamping postcard-type
receipts to acknowledge the receipt of papers filed at the Customer
Service Window.
The change in procedure concerns days on which the USPTO is closed
during part of the day due to inclement weather or other emergency, as well
as the day before Christmas Day and the day before New Year's Day. On
these days, the Customer Service Window will remain open until midnight for
filing of papers; however, there may not be anyone at the Customer
Window to stamp a postcard-type receipt to acknowledge the receipt of
papers. Rather, customers may deposit papers (envelopes) through the
Customer Service Window on such a day until midnight, at which time the
USPTO will close the Customer Service Window, and papers deposited through
the Customer Service Window prior to midnight will be stamped with a
of receipt (37 CFR 1.6(a)) on that day in due course.
Provisions are also available for the filing papers through the use of
the certificate of mailing (37 CFR 1.8) and the Express Mail (37 CFR 1.10)
procedures.
Inquiries regarding this notice should be directed to Sally Middleton at
703-308-7825.
December 18, 2000 NICHOLAS P. GODICI
Commissioner for Patents