Status of Office of Public Records Services The Office of Public Records (OPR) processes and fills orders for both certified and uncertified copies of Patent and Trademark Office documents and records assignments and other documents related to title. This is an update of actual processing times during the month of February 2001: Document Services Goal Actual Processing Time Certified Documents Patent Applications-As-Filed, Expedited 7 days 6 days Patent Applications-As-Filed, Regular 17 days 15 days Patent Related File Wrappers 25 days 60 days* Patent Copies 10 days 8 days Patent Assignments 10 days 10 days Trademark Applications-As-Filed, Expedited 7 days 5 days Trademark Applications-As-Filed, Regular 17 days 13 days Trademark Related File Wrappers 25 days 35 days* Trademark Assignments 10 days 9 days Trademark Registrations, Expedited 5 days 5 days Trademark Registrations, Regular 14 days 8 days Uncertified Documents Expedited Patent Copies 1 day 1 day Regular Patent Copies 5 days 2 days Plant Patents 5 days 1 day Patent Assignmnts 10 days 8 days Patent Related File Wrappers 25 days 23 days* Expedited Trademark Copies 1 day 1 day Regular Trademark Copies 5 days 21 days Trademark Assignments 10 days 5 days Trademark Related File Wrappers 25 days 18 days* * Includes turnaround times for files on Official Search and File Reconstruction. During the month of February 2001, a total of 16,316 public orders (26,325 copies) were filled and closed, or 2,519 orders more (12,231 copies less) than the FY-01 planning number of 13,797 orders (38,556 copies) to be closed for this month. The average turnaround times for products remained in expected ranges. Due to varying availability of media, customers will not be advised when orders are not delivered within the published goal periods. However, customers will be advised if any unexpected delay in their order has been identified. Customers should use the above actual days to mail for each product as a guide as to when they can expect their orders. In determining expected delivery times, the day an order is received in the Office is calculated as "day zero." The next business day is "day one." Customers are encouraged to fax orders for copies directly to the Document Services Division at (703) 308-9759 and to pay by PTO Deposit Account, MasterCard, Visa, American Express or Discover. Copy orders may also be placed through the Internet by accessing the PTO home page at www.uspto.gov and selecting the "Order Copies" option. Information on the status of pending orders may be obtained by calling (703) 308-9726 or 1 (800) 972-6382 (outside the Washington, DC Metro area), or via E-mail: dsd@uspto.gov. Assignment Services The Assignment Division is currently mailing recordation notices for documents received in the Office of Public Records on December 26, 2000. The cycle time to process, record, and mail notices is 69 calendar days. March 6, 2001 PATRICK ROWE, Director Office of Public Records