Status of Office of Public Records Services

   The Office of Public Records (OPR) processes and fills orders
for both certified and uncertified copies of Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
July 2001:

Document Services                       Goal            Actual
                                                        Processing
                                                        Time
Certified Documents Patent

Applications-As-Filed, Expedited        7 days          8 days
Patent Applications-As-Filed, Regular  17 days         15 days
Patent Related File Wrappers           25 days         50 days*
Patent Copies                          10 days          7 days
Patent Assignments                     10 days          9 days
Trademark Applications-As-Filed,        7 days          5 days
   Expedited
Trademark Applications-As-Filed,       17 days          8 days
   Regular
Trademark Related File Wrappers        25 days         47 days*
Trademark Assignments                  10 days         10 days
Trademark Registrations, Expedited      5 days          5 days
Trademark Registrations, Regular       14 days          9 days

Uncertified Documents

Expedited Patent Copies                 1 day           2 days
Regular Patent Copies                   5 days          3 days
Plant Patents                           5 days          5 days
Patent Assignments                     10 days          4 days
Patent Related File Wrappers           25 days         29 days*
Expedited Trademark Copies              1 day           0 days**
Regular Trademark Copies                5 days          4 days
Trademark Assignments                  10 days          8 days
Trademark Related File Wrappers        25 days         29 days*

*Includes turnaround times for files on Official Search and
File Reconstruction.
**No orders were filled during the reporting month.

During the month of July 2001, a total of 17,440 public orders
(25,376 copies) were filled and closed, or 3,643 orders more (13,180
copies less) than the FY-01 planning number of 13,797 orders (38,556
copies) to be closed for this month.

Please do not submit "follow-up" or duplicate copies of
orders. Customers should use the above actual processing
time for each product as a guide as to when they can expect their
orders to be completed. In cases where an urgent deadline
is approaching, contact OPR Customer Service at (703) 308-9726 or 1
(800) 972-6382 for assistance with a particular order.

Customers are encouraged to fax orders for copies directly to the
Document Services Division at (703) 308-9759 and to pay by PTO Deposit
Account, MasterCard, Visa, American Express or Discover. Copy orders
also may be placed through the Internet by accessing the PTO home page
at www.uspto.gov and selecting the "Order Copies"
option. Information on the status of pending orders may be obtained by
calling (703) 308-9726 or 1 (800) 972-6382 (outside the Washington, DC
Metro area), or via E-mail: dsd@uspto.gov.

Assignment Services

The Assignment Division is currently mailing recordation notices
for documents received in the Office of Public Records on May 21, 2001.
The cycle time to process, record, and mail notices is 74 calendar
days.

August 7, 2001                                                 PATRICK ROWE
                                                                   Director
                                                   Office of Public Records