United States Patent and Trademark Office OG Notices: 02 September 2003

                  Status of Office of Public Records Services

   The Office of Public Records (OPR) processes and fills orders
for both certified and uncertified copies of Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
July 2003:

Document Services                       Goal            Actual
                                                        Processing
                                                        Time

Certified Documents

Patent Applications-As-Filed             7 days          4 days
Patent Related File Wrappers            25 days         25 days*
Patent Copies                           10 days          4 days
Patent Assignments                      10 days          5 days
Trademark Applications-As-Filed          7 days          3 days
Trademark Related File Wrappers         25 days         12 days*
Trademark Assignments                   10 days          4 days
Trademark Registrations, Expedited       5 days          2 days
Trademark Registrations, Regular        14 days          4 days

Uncertified Documents

Patent Copies                            5 days          1 day
Plant Patents                            5 days          3 days
Patent Assignments                      10 days          3 days
Patent Related File Wrappers            25 days         39 days*
Trademark Copies                         5 days          2 days
Trademark Assignments                   10 days          3 days
Trademark Related File Wrappers         25 days          8 days*

*Includes turnaround times for files on Official Search and File
Reconstruction.

During the month of July 2003, a total of 15,223 public
orders (23,223 copies) were filled and closed, or 4,026 orders more
(480 copies less) than the FY-03 planning number of 11,197 orders
(23,703 copies) to be closed for this month.

Please do not submit "follow-up" or duplicate copies
of orders. Customers should use the above actual processing
time for each product as a guide as to when they can expect their
orders to be completed. In cases where an urgent deadline
is approaching, contact OPR Customer Service at (703) 308-9726 or 1
(800) 972-6382 for assistance with a particular order.

Customers are encouraged to fax orders for copies
directly to the Document Services Division at (703) 308-9759 and to pay
by PTO Deposit Account, MasterCard, Visa, American Express or Discover.
Copy orders also may be placed through the Internet by accessing the
PTO home page at www.uspto.gov and selecting the
"Order Copies" option. Information on the status of pending orders
may be obtained by calling (703) 308-9726 or 1 (800) 972-6382 (outside
the Washington, DC Metro area), or via E-mail: dsd@uspto.gov.

ASSIGNMENT SERVICES

The Assignment Services Division is currently mailing
recordation notices for paper documents received in the Office of
Public Records on March 13, 2003. The cycle time to process, record,
and mail notices for paper documents is 133 calendar days.

Recordation notices for assignment documents transmitted
electronically to the Assignment Services Division are current through
receipts for July 25, 2003. The cycle time to process, record, and
return notices for electronic documents is 1 calendar day.

August 6, 2003                                                     TED PARR
                                         Director, Office of Public Records