United States Patent and Trademark Office OG Notices: 01 February 2005
Relocation of Customer Service Windows for
Patent-Related Correspondence;
Establishment of Drop Box in South Tower for
Certain Patent-Related Correspondence;
Hand Carry and Mailing Address for
Trademark-Related Correspondence
Effective January 14, 2005, a new Customer Service Window for patent-
related correspondence will open at 8:30 a.m. at the USPTO Alexandria
campus. The Customer Service Window (Lobby, Room 1B03) and the PCT
Customer Service Window (8th floor) currently located at 220 20th Street
South, Crystal Plaza Two, Arlington, VA 22202 will close at 12:00 midnight
on January 13, 2005 and will be consolidated at the Alexandria campus.
Customer Service Window for Patent-Related Correspondence
The location for the new Customer Service Window is on the first floor
of the south side of the Randolph Building, with street level access from
Ballenger Avenue. The specific hand carry or delivery address is:
Customer Service Window
Randolph Building
401 Dulany Street
Alexandria, VA 22314
If the appropriate mail stop is known, the mail stop should also be
included in the address. Documents for the Customer Service Window or
the PCT Customer Service Window may be hand carried or delivered to the
new Customer Service Window at the above Alexandria address on or after
January 14, 2005. No application numbers will be assigned by window staff
at the time of delivery. Hours of Operation will be 8:30 a.m. through
12 midnight, Monday through Friday, except holidays and if the USPTO is
closed for inclement weather or an emergency.
Drop Box in South Tower for Certain Patent-Related Correspondence
Additionally, a satellite drop location will be established in the
lobby of the South Tower building in Crystal City (2900 Crystal Drive,
Arlington, Virginia), effective January 14, 2005. This location will not
be staffed but will be monitored by the building guard. Applications and
application-related papers may be left at this location during the hours
of 8:30 a.m. and 7:00 p.m., Monday through Friday, except holidays and if
the USPTO is closed for inclement weather or an emergency. The guard will
not allow materials to be left except during those hours. No postcard
receipts will be stamped at time of drop off, nor will the guard answer
any processing questions. Materials will be retrieved periodically
throughout the day and taken to the appropriate location for processing.
Other Information Regarding Patent-Related Correspondence
The new customer service window and new drop box must not be used for
correspondence that is required to be mailed to post office boxes other
than P.O. Box 1450, Alexandria, VA 22313-1450, filed by facsimile, filed
electronically, or hand-delivered to a different address.
PCT customer service offices will provide file inspection for files
located in PCT PALM locations. The PCT file inspection location is Room
4A22, 2900 Crystal Drive, Arlington, Virginia (South Tower). Customers
should call 703-305-3165 in advance to make arrangements to inspect a file.
Requests to inspect files located in OIPE PALM locations should be
directed to the File Information Unit (FIU) at 703-308-2733. The FIU is
located in Room 2E04, 2900 Crystal Drive, Arlington, Virginia (South
Tower).
Patent-related correspondence sent through the United States Postal
Service should continue to be directed to the addresses set forth in
37 CFR 1.1 (revised effective September 13, 2004) (e.g., P.O. Box 1450,
Alexandria, VA 22313-1450).
Hand Delivery and Mailing Address for Trademark-Related Correspondence
Use of any patent boxes for trademark-related correspondence is strongly
discouraged, and may result in delayed processing. Most trademark-related
correspondence, including Madrid Protocol-related correspondence, may be
filed electronically using the Trademark Electronic Application System
(TEAS), at www.uspto.gov. The USPTO prefers that filers use TEAS where
possible.
Trademark-related correspondence also may be hand-delivered to the
Trademark Assistance Center (TAC) located at:
Trademark Assistance Center
James Madison Building - East Wing
Concourse Level
600 Dulany Street
Alexandria, VA 22314
Hand deliveries of Madrid Protocol-related correspondence should also
include the notation "Attention: MPU".
Hours of operation for TAC are 8:30 a.m. - 5:00 p.m. Monday through
Friday, except holidays or days the USPTO is closed for inclement weather
or emergency.
Trademark-related correspondence sent through the United States Postal
Service, except documents sent to the Assignment Services Division for
recordation, requests for copies of trademark documents, and documents
filed under the Madrid Protocol, should be mailed to:
Commissioner for Trademarks
P.O. Box 1451
Alexandria, VA 22313-1451
Madrid Protocol-related documents sent through the United States Postal
Service should be mailed to:
Commissioner for Trademarks
P.O. Box 16471
Arlington, VA 22215-1471
Attn: MPU
Questions regarding this notice may be e-mailed to
PatentPractice@uspto.gov, or directed to the Inventors' Assistance Center
(formerly the Patent Assistance Center (PAC)) by telephone at
(800)786-9199, or (703)308-4357.
January 12, 2005 JOHN D. HASSETT
Director
Administrative Services