(210) Responsibility to Diligently Monitor Trademark Applications and Registrations The purpose of this notice is to remind trademark applicants and registrants of their responsibility to monitor the status of their application or registration in cases where a notice or action from the PTO is expected; and to apprise these parties that the Trademark Manual of Examining Procedure, (TMEP), will be revised to indicate that inquiries regarding the status of pending matters should be made within six months of the filing or receipt of any document for which further action by the Office is expected. The TMEP is under revision in its entirety. As a part of that revision, Section 411, entitled "Status Inquiries," will be amended. The current language of 411 indicates that a party awaiting action by the Office should file a status inquiry within eighteen months from the filing date of the application, or from the filing of a response to an Office action. This eighteen-month period was based on Office pendency in 1971, which was approximately fourteen months to mailing of the first Office action. Currently, the Office is mailing first actions within three months. Accordingly, the eighteen month period is no longer appropriate and is being reduced to six months to more realistically reflect Office pendency. Adoption of a six-month due diligence standard may have implications with respect to filing petitions and requests for other relief. The Office of the Assistant Commissioner for Trademarks receives a number of requests to reactivate applications and registrations occasioned by the loss of papers mailed to or from the PTO. In many of these cases, the applicant or registrant may have proof that papers mailed to the PTO were actually received, or can aver that notices sent from the PTO were never received. However, in some of these cases the request will be denied because the party seeking relief has waited too long before investigating the problem. The rationale for denial is that third parties may have relied to their detriment on the information available in the PTO files and databases that an application was abandoned or that a registration has been cancelled or expired. The PTO generally processes applications, responses and other papers in the order in which they are received in the Office. Accordingly, applicants and registrations can expect to receive notice concerning these filings within predictable time periods. For example, a party filing an application for registration should expect to receive a filing receipt within four to six weeks and, in most cases, a "first action" within four to five months of the date of filing. Similarly, a registrant should expect to receive a notice of acceptance or rejection of a Section 8 affidavit of use or excusable nonuse within four to five months of submission, and a notice of acceptance or rejection of a renewal application within two to three months of submission. Only in rare cases would any of these time periods be longer than six months. Since it is reasonable to expect some notice from the PTO about a pending matter within six months of the filing or receipt of any document, a party who has not received the expected written action or telephone call from the PTO within that time frame should be put on notice that the filing may have become lost. The party awaiting notification has the burden of inquiring as to the cause of the delay. In order to be considered diligent in the monitoring of its application or registration, the party expecting notification from the PTO should inquire within six months. Waiting until the end of the six-month period is not recommended. Parties should inquire as soon as they suspect that a problem exists. Written status inquiries are discouraged. Whenever possible, status inquiries should be made by calling the Trademark Status Line, at (703) 305-8747 through 8752. The Status Line provides the current status and status date of all active federal applications and registrations, and is available from 6:30 a.m. until midnight, Eastern Time, Monday through Friday. Examples of Situations Requiring Diligent Action Applicant/registrant files an application, Section 8 affidavit, or Section 9 renewal application, accompanied by an acknowledgment postcard: (a) No acknowledgement postcard, filing receipt or other acknowledgment is received within a reasonable time. Diligent Action: Inquire within six months of mailing of the document to PTO. (b) Acknowledgement post card received but no filing receipt or other acknowledgment is received within a reasonable time. Diligent Action: Inquire within six months of receipt of the acknowledgement postcard. (c) A filing receipt for the application is received but no Office action, telephone call from the examining attorney, or notice of publication is received within a reasonable time. Diligent Action: Inquire within six months of receipt of the filing receipt. (d) A response to an Office action is mailed to the PTO but no further Office action, telephone call, notice of publication, or other acknowledgment is received within a reasonable time. Diligent Action: Inquire within six months of mailing of the response. (e) A notice of publication is received for an application under Section 1(b), 15 U.S.C. 1051(b) but no Notice of Allowance or notification of potential opposition is received within a reasonable time. Diligent Action: Inquire within a six months of receipt of the notice of publication. In the event that the party discovers that its application or registration is no longer active, or that a required paper has not been received by the PTO, the applicant or registrant should promptly file a petition to the Commissioner or take other appropriate action to rectify the situation. The time limits for filing petitions are strictly applied. A certificate of mailing in accordance with Trademark Rules 1.8 or 1.10, 37 C.F.R. 1.8 or 1.10, is recommended. To summarize, applicants and registrants have a duty to monitor the status of their applications and registrations. If nothing has been heard from the PTO within a six month period, the party awaiting notification has the burden of inquiring as to the status. Status inquiries should be made via the Trademark Status Line. Should the status inquiry reveal that the relevant document is lost, or some other problem exists, a petition to the Commissioner or other required action should be filed within 60 days. Trademark Rule 2.146(d), 37 C.F.R. 2.146(d). Failure to act diligently and follow up with the appropriate action may result in denial of the requested relief. Oct. 2, 1992 JEFFREY M. SAMUELS Assistant Commissioner for Trademarks [1143 TMOG 73]