| CPC H04L 67/1095 (2013.01) [G06Q 10/06 (2013.01); G06Q 10/063114 (2013.01); G06Q 10/063118 (2013.01); G06Q 10/08 (2013.01); G06Q 10/087 (2013.01); G06Q 50/08 (2013.01); H04W 64/00 (2013.01)] |

| AS A RESULT OF REEXAMINATION, IT HAS BEEN DETERMINED THAT: |
| The patentability of claims 1-7 is confirmed. |
|
1. A method, comprising:
accessing, at a beginning of a work shift using a handheld device, at least one template stored on a server located remotely from the handheld device, the at least one template listing tasks that are assigned to be completed before an end of the work shift;
reporting a status of each of the tasks at least once during the work shift by synchronizing the handheld device to the server; and
updating the at least one template stored on the server in response to the status with unfinished or new tasks.
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