Patent one-on-one assistance
NOTE: The Northern New England Office is unable to accept patent or trademark applications, correspondence related to prosecution, or fees. Please consider using our Patent Center for online filing. More information is available on our website: filing patent applications or filing trademark applications.
The Pro Se Assistance Center assists applicants (also known as "pro se" applicants) who file patent applications without the assistance of a registered patent attorney or agent with patent related questions and with filing their patent applications. One-on-one video conference (WebEx) or telephone appointments are also available. For inquiries, please contact the Pro Se Assistance Center. One-on-one appointments may be scheduled online or by contacting the Pro Se Assistance Center.
Toll-free: 866-767-3848 or email proseassistancecenter@uspto.gov. Monday - Friday from 8:30 a.m. to 5 p.m. ET (except federal holidays).
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Trademark one-on-one assistance
The Trademark Assistance Center (TAC) is the main support center for trademark customers, from first-time filers to legal professionals and experienced trademark applicants. You can call or email TAC if you have questions about the trademark registration process.
TAC specialists can also assist you via video chat on Microsoft Teams. Call or email to make an appointment.
Call toll-free: 800-786-9199 or email TrademarkAssistanceCenter@uspto.gov. Monday - Friday from 8:30 a.m. to 4 p.m. ET (except federal holidays).