Internal system status and availability

Check this webpage for the latest information on the operating status of USPTO's internal systems and planned maintenance activities.

Current status of USPTO systems

UPDATE: Record Sharing Platform (RSP) Unavailable 01.15.2025 7 a.m.

Currently, if you attempt to access RSP you will get a message stating, "You are not an authorized user. Please contact administrator if you need access." OCIO has determined the best course of action in order to get an RSP-like experience back in the hands of our users is to present Log-In / Log-Out data using a Tableau report. The look and feel of the RSP dashboard via Tableau will be similar in form to what the user experience is with RSP today.  The ETA is January 24, 2025.

Last updated: Wednesday, Jan 15, 2025 at 8:00 AM ET

Upcoming planned events

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Internal Prod Core F5 Migration

Internal Prod Core F5 Migration

The USPTO will perform a routine migration on the internal Prod Core F5 VIPs to new hardware weekly for about 7 weeks beginning at 1:59 a.m. ET on Thursday January 16 and ending at 4 a.m. ET on Friday, February 28.  
 

Last updated: Thursday, Jan 16, 2025 at 2:00 AM ET
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USPTO AWS Cloud Services (UACS) Maintenance

USPTO AWS Cloud Services (UACS) Maintenance

The USPTO will perform routine maintenance on UACS for the Central VPC Endpoints beginning at 11:58 ET on Friday, January 17 and ending at 3 a.m. ET on Saturday, January 18.

The Central VPC Endpoints on UACS allow traffic from resources in a Spoke VPC (Application VPCs) to remain within the Amazon Web Services (AWS) network when making calls to supported AWS Public Endpoints. This provides improved security, reduced latency, ability to move resources into private subnets without internet access, and lower risk of traffic congestion on the network. UACS is creating endpoints for AWS services EC2, ECS, KMS, EBS, Lambda, RDS, SSM. SSM-Messages, and Cloudtrail.

This change will only occur on UACS EIPL production accounts; however, no outage is expected.
 

Last updated: Tuesday, Jan 14, 2025 at 4:32 PM ET
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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.