While the official record for trademark applications and registrations is maintained electronically at Trademark Status & Document Retrieval (TSDR), some trademark file records indicate a physical location of “File Repository (Franconia)”. However, the Franconia facility is closing, and trademark paper records previously stored there are no longer available for retrieval.
Most paper files have been destroyed, but a small number have been moved to the National Archives and Records Administration (NARA) or the Federal Records Center. A location of “NARA” or “Federal Records Center” may be shown for these records.
If you believe a document in the electronic prosecution history of a trademark registration or application is missing from the TSDR record, please send an email request for correction to TrademarkAssistanceCenter@USPTO.gov.