Trademark Customer Outreach Program

Learn how to navigate the federal trademark system with expert-led training from the USPTO. Our highly skilled, former trademark examining attorneys provide expertise and insight based on decades of relevant experience. 

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What you’ll gain from us

We offer training sessions to help interested parties understand trademark registration, application procedures, and how to protect trademarks from scams. Whether you’re an attorney, paralegal, brand owner, or just curious, we’re here to support you.

Our work increases USPTO efficiency, reduces application pendency, and highlights the danger of trademark scams. Through our training you will:

  • Learn relevant law and processes that will help you file strong federal trademark applications
  • Understand how to respond to any trademark application issues
  • Get the tools for maintaining trademark registrations
  • Recognize and avoid trademark-related scams

How we improve your wait time

A well-prepared application speeds up the trademark process. When you submit complete and accurate filings, trademark examining attorneys can review them more efficiently. This reduces delays and improves overall processing times. 

Our work also decreases first action pendency, which is the average time from when you submit a trademark application to when you receive the first decision on your application from an examiner. Because of our training, applicants are better informed when filing. Therefore, examining attorneys ultimately receive more accurate and concise applications for review.  

How outreach protects your brand

By educating the public on trademark scams, we also help protect the integrity of the federal trademark register. Fraudulent applications clutter the system and reduce the value of legitimate trademarks for businesses.

Sign up for training

Join an upcoming training session to strengthen your trademark knowledge and improve your filing success. 


Our program supports the USPTO's responsibility under 35 U.S.C. §2(a)(1-2) to federally register trademarks and provide trademark information to the public. In furtherance of this requirement, we exist to ensure you have the necessary knowledge to register your trademark while supporting a fair and efficient trademark process for brand owners.