Patent Center FAQs
The frequently asked questions (FAQs) found on this page are initially for the retirement of EFS-Web and Private PAIR. Additional Patent Center FAQs will be added to this page in the future. Until then, you can find Patent Center specific frequently asked questions on an alternate webpage.
General
How do I log into Patent Center?
You will need your USPTO.gov account, password, and one-time pin.
For information on creating a USPTO.gov account, go to MyUSPTO account creation.
For step-by-step instructions on how to become a registered user, go to the Getting Started - New Users page. From the www.uspto.gov page, select Find it Fast and Patent Center for patent filing.
What is Patent Center?
Patent Center is the next generation patent filing/retrieval and account management system. Patent Center enhances the user experience by incorporating filing, application, and customer self-administration management within a single user interface. Visit the Patent Center page or download the Patent Center Quick Start Guide for more information.
Can I use the same account to log in to Patent Center as I previously used for PAIR and EFS-Web?
Yes, you can use the same USPTO.gov account to access Patent Center. Guest users are not required to log in to Patent Center to conduct searches or to file new applications.
Who should I call if I have questions with Patent Center?
The Patent Electronic Business Center (EBC) is available to answer questions regarding how to access, file, and view applications in Patent Center. They can be reached by phone at 866-217-9197 from 6 a.m. to midnight, ET, Monday through Friday or by email at EBC@uspto.gov. Additional information can be located on the EBC webpage.
Can the inactivity time-out be extended?
To comply with NIST Special Publication 800-63B: Digital Identity Guidelines for all federal information systems, Patent Center must terminate user sessions after 30 minutes of inactivity. However, users will receive an alert after 25 minutes of inactivity and will be prompted with option to extend their session for an additional 30 minutes.
Who should I contact if I discover a bug using Patent Center?
Please contact the Patent Electronic Business Center (EBC) to report any issues. They can be reached by phone at 866-217-9197 from 6 a.m. to midnight, ET, Monday through Friday or by email at EBC@uspto.gov. Additional information can be located on the EBC webpage.
Where can I find the Patent Center user guides?
You can find more information about using Patent Center on the Patent Center reference guide webpage. More information specifically about docx filing can be found on the File patent applications with docx documents webpage.
How long will saved submissions be available in Patent Center?
Saved submissions will be stored for 14 days.
What is Patent Center training mode?
As a learning tool, Patent Center has a training mode where users can anonymously go through the steps of uploading documents for various filing types without actually submitting the application for processing.
What size documents can be uploaded into Patent Center?
For PDF, the maximum file size is 25MB.
For DOCX, the maximum size is 10MB,
For .zip and .txt files, the maximum size is 50MB.
What types of files can I upload in Patent Center?
As a registered user, you can upload PDF, .docx, .txt, and .zip files into Patent Center.
Is there a way to practice using Patent Center?
You can explore Patent Center using Training Mode. Training Mode is an interactive simulation where you can safely practice filing DOCX and PDF document submissions. When using Training Mode, you cannot be logged in, and nothing is really submitted to the USPTO—it's a "sandbox" to explore Patent Center.
To access Training Mode, visit Patent Center, and scroll to the bottom of the page to see the “Training Mode” option.
Can patent drawings be submitted in grayscale and color?
When applicants are required to submit drawings in patent applications, black and white line drawings as prescribed in 37 CFR 1.84(a)(1) are required except as follows:
Pursuant to 37 CFR 1.84(a)(2), color drawings are permitted in design applications filed under 35 U.S.C. chapter 16. As stated in 37 CFR 1.84(a)(2), color drawings are not ordinarily permitted in utility patent applications, and, as stated in 37 CFR 1.84(b), photographs are not ordinarily permitted in utility or design patent applications, but the USPTO will accept photographs in utility or design patent applications or color drawings in utility patent applications, if they are the only practicable medium for illustrating the claimed subject matter. The photographs and color drawings submitted in utility or design patent applications must be of sufficient quality such that all details in the photographs and drawings are reproducible in black and white in the printed patent. See Legal Framework for Patent Electronic System, section K, for additional information.
Can Practitioner Support users sign and file ePetitions, eTDs, and other submissions?
Currently Practitioner Support can prepare Web 85b submissions, but will need the Practitioner's signature to submit. In accordance with MPEP 37 CFR 1.4(d)(4), only registered patent practitioners and pro se inventors may sign correspondence. These include ePetitions, eTerminal Disclaimer, micro-entity certification forms, and other web forms, which allow for signing by S-signature. As such, Practitioner Support users are unable to enter the s-signature on behalf of patent practitioners.
How can I search and download bulk data?
You can use Patent Examination Data System (PEDS) to search and download large sets of data. For more information, go to the Patent Examination Data System.
When can an application be saved in Patent Center?
Applications can be saved on all pages throughout the submission process in Patent Center.
How many documents can be uploaded into a Patent Center submission?
Up to 60 documents can be uploaded into Patent Center in a single submission.
Can a multi-section .docx document be filed in Patent Center?
Yes, a single document that contains a specification, claims, and abstract can be filed in Patent Center.
What word processors can be used to create a .docx document?
Any program that will create and save in Office Open XML (e.g. Microsoft Word 2007 or higher, Google Docs, Office Online, LibreOffice, etc.).
What application parts can be submitted as .docx document?
Specifications, claims, abstracts, and drawings are the only application parts that can be submitted in .docx.
Can I submit a .docx document in all application types?
No, .docx documents can only be filed in new utility nonprovisional and provisional applications.
Where can an e-Office Action participant find a list of IFW doc codes and document descriptions?
Click on the link IFW Doc Code and Document Description to download the latest list in excel.
Can I get a combined Submission and Payment Receipt?
Patent Center provides the Submission Receipt and Payment Receipt as two separate documents. This benefits the applicants by providing an immediate Submission Receipt upon submission and another receipt when payment is made. This fixes a problem where applicants are not able to tell that their submission had been received by the Office when the fees system is unavailable or slow to respond.
Why do I see two calculate fees screens?
The first calculate fee screen is to capture the attributes relevant to the applicant's submission and the second screen is to choose the desired fees.
Can I pay for an additional extension to an already existing extension of time?
Yes, In the first calculate fees screen, enter the previous amount paid for the EOT under the application related information section, and verify on the next page under Patent Extension of Time Fees.
Can I upload multiple documents at one time?
Yes, multiple documents can be selected by either opening the directory or dragging and dropping documents into the upload field.
How do I become a “proofed” user?
Visit the Getting started - new users page for instructions to become a proofed user. Contact the Patent Electronic Business Center (PEBC) for assistance at 1-866-217-9197 or 571-272-4100 from 6 a.m. to midnight ET, Monday through Friday, or email EBC@uspto.gov.
What is the benefit to becoming a “proofed” user?
As a proofed user, you will be able to view your pending applications(s) and file follow-on submissions. When you use Patent Center as a guest user, your scope is limited to fewer filing options and accessing only public applications. You also will not be able to see the Workbench and Manage Tabs.
What is a “guest user”?
A guest user is a user who accesses Patent Center without logging in with a registered, or "proofed," MyUSPTO.gov account. You will not have full access to manage your account or review your unpublished submission.
EFS-Web retirement
Why was EFS-Web retired?
EFS-Web is a decades-old tool, and was replaced by Patent Center, the next generation patent filing and retrieval system. Patent Center provides all the functionality of EFS-Web, Public PAIR, and Private PAIR.
What can be filed in Patent Center? Does Patent Center have everything EFS-Web had?
Patent Center allows all filing types that were available in EFS-Web. You can find a list of available filing types in this document. Patent center also provides new functionality, such as being able to file multi-section documents and generate feedback documents.
Is there still a save submission option like there is in EFS-Web?
Patent Center allows you to save for up to 14 days—an improvement over EFS-Web, which allowed for saving a submission only up to 7 days.
How many documents can be uploaded in Patent Center?
Up to 100 documents/PDFs can be uploaded at a single time in Patent Center. The documents can be either selected or “drag and dropped.”
Is there a contingency filing link like in EFS-Web?
Patent Center does not have an EFS-Web Contingency equivalent. However, Patent Center achieves high system stability and availability through upgraded technology.
Can Patent Center retrieve my documents from my third-party document managing system?
The USPTO doesn't support third-party vendor software. You will need to contact your vendor with any questions on how their software works with our systems.
Who should I contact if I have issues with my submission?
Contact the Patent Electronic Business Center, 1-866-217-9197 (toll-free), 571-272-4100 (local), 6 a.m. to midnight ET, Monday through Friday.
Private PAIR retirement
Why was Private PAIR retired?
Private PAIR is a decades-old tool and was replaced by Patent Center, the next generation patent filing and retrieval system. Patent Center provides all Public and Private PAIR functionality.
How do I view or change the correspondence address and list of individuals associated with my customer number?
The customer number management is provided under the "Manage" menu when logged in.
Do I need to be a registered user to search public applications?
No. Guest users can search available public applications.
What happened to searching by control number?
Control number search (Reexam) has been incorporated within Application search, which reduces the number of search selections.
How do I update an address for my applications?
If you are a registered attorney with power of attorney, under the "Manage" menu, there is an option to update addresses. Navigate to that page and enter the applications that you would like to update the correspondence or maintenance fee address for.
How do I enroll my customer number into the Patent Center e-Office Action?
Under the "Manage" menu, there is an option to "Manage Customer Number." From there, you can edit customer numbers associated with your account with options to change the correspondence method.
USPTO.gov accounts
What is a MyUSPTO.gov account?
A MyUSPTO.gov account is created when a user registers or links their email address with the USPTO. Visit MyUSPTO, then select the “Create a USPTO.gov account” button.
For assistance with creating a USPTO.gov account, contact the USPTO Contact Center (UCC) at 1-800-786-9199 or 571-272-1000 from 8:30 a.m. to 8:00 p.m. ET. When prompted, choose option 3, then option 4 for USPTO.gov accounts.
Is it possible to use the same USPTO.gov account to access multiple USPTO tools and systems?
Yes, you can use the same USPTO.gov account to access Patent Center and Financial Manager.
As an attorney, can my support staff use my USPTO.gov account?
No. The practitioner account will be able to sponsor support staff (who will have their own account) to do work on their behalf. Once the support staff have been sponsored, they will be able to access the customer numbers associated with the practitioner account.
Can support staff view a saved request from a different sign-in account?
Yes, access to customer numbers is based on sponsorships by practitioners. As long as the support staff has access to a common customer number, they will be able to view the saved data from different sign-in accounts.
What code generators will work with a USPTO.gov account?
Any code generator that meets the RFC 6238 (TOTP) standard. Please email the Patent Electronic Business Center at ebc@uspto.gov or call 866-217-9197, Monday - Friday, 6 a.m. to midnight ET for further assistance.
Are applications still required to be associated to a customer number with the new USPTO.gov accounts?
Yes, applications will continue to be associated based on customer numbers.
Is it possible for multiple users to use the same USPTO.gov account?
No, each user must log in using their own USPTO.gov account as a part of the one-user-one-account model.
Are there any plans for an application programming interface (API)?
Yes. There are API plans for Patent Center in the future. The timeline for achieving that has not yet been determined.
Are support staff required to have a USPTO.gov account prior to being sponsored by the attorney?
Yes, support staff must have their own USPTO.gov account in order to be sponsored by a practitioner.
Is there a way for practitioners to sponsor multiple support staff at once?
The practitioner is able to sponsor multiple support staff at once. Additionally, any sponsored support staff is able to request sponsorships for other support staff so that the practitioner can quickly approve all requested sponsorships at once.
If the support staff’s employment or an attorney is terminated, how can their access be revoked?
For practitioners, the process remains the same through the management of customer numbers, including removing the practitioner’s registration number from the appropriate customer numbers as needed. In addition, the practitioner can use the Sponsorship Tool to remove sponsorship for any support staff whom they have sponsored. Support staff can use the Sponsorship Tool to remove sponsorships between themselves and sponsoring practitioners as well.
Can I use the same USPTO.gov account to access multiple USPTO tools and systems?
Yes, you can use the same USPTO.gov account to access Patent Center and Financial Manager.
Is there an administrative account that can handle sponsorships?
No, support staff are able to suggest other support staff to be sponsored by a practitioner. The practitioner must sign in to approve and grant sponsorship to the support staff.
Sponsorship
How do I manage sponsorships in Patent Center?
In Patent Center, registered attorneys can create new sponsorships and update sponsorships as needed under “Manage Sponsorships.”
Where can I find additional information on sponsorship?
You can find basic information about the sponsorship process in the Patent Electronic System Access Document.
I am a support staff member who supports multiple practitioners. Must I be sponsored by each practitioner to work on their behalf?
Yes, you must be sponsored by each practitioner for whom you will be conducting business on USPTO.gov.
Is there a single transaction where a support staff user can be sponsored or removed from multiple practitioners when staff is joining or leaving the firm?
Sponsoring practitioners can remove their support staff, or the support staff can remove themselves from each sponsoring practitioner.
What information will practitioners need to sponsor support staff?
Attorneys will need the USPTO.gov account email address that belongs to their support staff.
Can a practitioner sponsor another practitioner to work on their behalf?
Each practitioner needs their own USPTO.gov account. A practitioner cannot sponsor another practitioner.
How many support staff members can a registered practitioner sponsor?
Currently, there is no limit to the number of support staff members that a registered practitioner can sponsor.
How many support staff members can a registered practitioner sponsor at one time?
Fifty support staff members can be sponsored in a single request.
Can support staff members suggest other support staff members for a practitioner to sponsor?
Yes, once a support staff user is sponsored by a practitioner, they can request that additional users be sponsored by the same practitioner. The practitioner will need to approve these requests.
Can a support staff member sponsor other support staff members?
No, only practitioners can sponsor other users.
What happens when a support staff member leaves their law firm?
The sponsoring attorney can remove sponsorship, or the departing support staff can leave the sponsorship of the practitioner.